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Welcome to product support for NonStop servers, your global resource for
support and service of HP NonStop and S5000 servers. Although information is posted only in English on
our web sites, through the Global Mission Critical Solution Center we
offer support for our service contract customers in a variety of local languages. Please see the
GMCSC contact information page for your local support number.
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The Global Mission Critical Solution Center (GMCSC) provides high-quality support for HP
NonStop server hardware and software, and is always your first point of contact in the event of a problem.
If additional expertise and resources are needed to provide a solution, the GMCSC is the gateway to HP's
comprehensive support offerings. You're assured of a timely resolution to technical issues. HP's response
time to your call is defined by your support agreement. |
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For our service customers, HP's electronic support tools are available at no
additional charge and are just a registration page away. Once you're registered, you can: research and download
software product revisions, Search customer support databases, Review your notification profile, and Submit
cases to the GMCSC via the web. |
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Choose from three pre-configured Service Solutions. Each delivers the key solution
solution lifecycle services plus the level of integration hardware and software support that meets your specific
business and IT requirements in areas such as availability, response time, and coverage hours. If you wish to upgrade
your current level of service, you can learn more about your
support portfolio options here. |
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You may contact the
HP NonStop Presales Group for North
America pre-sales telephone support questions at 1-800-282-6672 (Mon-Fri 8:00am to 8:00pm EST). At this time,
this service is only available for North American customers. |
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